Shipping policy

SHIPPING & DELIVERY POLICY

At Walkers Workwear, we aim to provide clear and reliable delivery information so you know exactly what to expect when placing an order.

Production & Processing Times

Most of our products are prepared to order, including items that require custom embroidery or printing.

Standard production and processing time: up to 3 working days
Custom / personalised orders: Additional time may occasionally be required depending on order size, artwork requirements or proof approval
Bulk orders: Production and delivery times will be confirmed at quotation stage

If an order is expected to take longer than our standard timeframe, we will contact you.

UK Delivery

We currently deliver throughout the United Kingdom.

Once your order has been prepared, standard UK delivery typically takes:

2–4 working days after dispatch
Estimated total delivery time: 5–7 working days from the date of your order
Standard UK delivery: £4.99
FREE UK delivery on orders over £99

Tracking details will be provided where available.

Orders are processed and dispatched on working days only (Monday–Friday), excluding UK public holidays.

Please note that delivery dates are estimates and may occasionally be affected by courier delays or circumstances outside our control.

Express & Urgent Orders

If you require your order urgently, please contact us before placing your order at:

📧 info@walkersworkwear.co.uk

We will advise whether an express production or delivery option is available for your order.

International Orders

At this time, Walkers Workwear primarily serves customers within the United Kingdom.

If international delivery is arranged, any applicable customs fees, import duties or taxes will be the responsibility of the customer unless otherwise agreed.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist with tracking and investigating the shipment.

Couriers may require a specific period before a parcel can officially be declared lost
If a parcel is confirmed as lost, we will arrange a replacement or suitable resolution
Any refund relating to a lost parcel will be handled in accordance with the outcome of the courier investigation